4od not installing

However, if you start downloading over WiFi and switch to mobile data, the download will pause and resume when you connect to WiFi again.

Programmes can be added to the download queue over mobile data. However, you may incur service charges from your mobile data provider if you exceed your data allowance. However, you might incur some costs if you exceed your mobile data allowance. Please check this with your mobile data provider. WiFi is a short-range static wireless connection. To use it for internet access, your device must connect over Wi-Fi to a wireless router — such as the one at your favourite coffee shop that allows customers free internet access.

Mobile data is usually available on your device as part of a paid contract or on pay as you go services. It allows you to browse the internet or stream content anywhere you can access a strong enough signal. If you actually are in the UK, you can try turning mobile data on and off, which might resolve the issue.

If this keeps happening, please contact your network operator. This may cause All 4 to think you are abroad. No, this is not possible. If you are in an area with low Wi-Fi or Mobile Data connectivity, the application will detect this and send a lower quality video stream. The lowest quality stream is audio only. As soon as the application detects you are in an area with better connectivity, a higher quality video stream is transmitted.

All 4 uses geo-blocking software to detect where your device is located when it connects to the internet. Occasionally you may be accessing from the UK but the software mistakenly thinks your location is outside this area, and so blocks your access to All 4. This is most likely caused by the way your Internet Service Provider sets up and manages your account. We suggest you contact your Internet Service Provider and explain the problem, which they should be able to resolve.

You can only watch All 4 when you are connected to the internet as it is a streaming service. However, on some devices you can download programmes to watch either offline or abroad.

You should check with your Network Provider if you are unsure about their charges. All 4 is available for download if your device is running the Android operating system 4. For users running Android OS 4.

Please note this version is no longer supported and we encourage you to upgrade the version of Android in order to get the best possible experience. The first thing to note is that All 4 does not support rooted devices. If your device is rooted, video will not play. For supported devices, we suggest re-starting your phone or tablet and then trying video again.

For security reasons and to protect the rights of our content partners, All 4 is not supported on rooted Android devices. If you are seeing the vertical black lines during video playback in a widescreen mode, we are aware of the issue and working closely with our development team to implement a fix. As soon as the application detects you are in an area with better Wi-Fi connectivity, a higher quality video stream is transmitted.

Outputting from a device to a TV requires specific rights, which we don't currently have for all of our programmes. The device clock should get updated within a few minutes of making these changes, but it may take longer in some time cases. If you are still experiencing clock errors, please email Channel 4 Viewer Enquires at www.

Contact the 4 support team What shows are available to watch on demand? Why can't I find all US shows in All 4? What are the All 4 rules and guidelines? Do All 4 programmes include advertising? Can I skip the adverts on Android? Can I watch All 4 in another country? Accessibility options Which Android devices are not currently be able to access All 4 on Android? Can I get subtitles and audio description on my device? How do I link All 4 to my Google Assistant enabled device? I've forgotten my All 4 PIN.

How can I reset this? How do I set up a PIN? How do I disable a PIN? I've forgotten my PIN. How do I change the PIN setting? How can I sign in to my Channel 4 account on my Android device? How can I sign out of my Channel 4 account on my Android device? How do I reset my password on my Android device? MY4 What is My4? How do I delete my viewing history? Do I have to register with Channel 4 to download? Why do I have to give you my postcode and house number?

How long are the programmes available to download for? If I download a programme, how long do I have to watch it? How can I update my address? What programmes are available to download? Is archive content going to be made available? How do I remove a programme from my device?

If I pause a download, how do I restart? Where can I find out what is downloading? Can I download more than one programme at a time? How many programmes can I download? Do you have a series link to automatically download the next episode of a series? What happens when the download expires? What happens if I lose my WiFi connection when I am downloading? What happens if I travel outside of the UK when I am downloading?

Can I download programmes when I am outside the UK? I live in the Republic of Ireland. Can I use the download service? My address is not in your list, what do I do? I was streaming a programme and then decided to download, why did it not start from where I was watching? Do I have to be signed in to watch a download? If I delete a programme can I re-download it?

Can I hear Audio Description on my download? Can I cast all content to my Google Cast Ready receiver? What are the minimum operating requirements for casting All 4 content? Can I cast downloaded content? If I disconnect from a cast session can I resume locally? Is all All 4 content available to stream over mobile data? Will I be charged to stream over mobile data? Joined Jun 11, Messages 3, Have you updated your videocard?

Thanks for the replies texasbullet Have you updated your videocard? Joined Dec 14, Messages 56, Thanks dvk01 i went through the PC settings again this afternoon - checked WMP , flash, looked at firewall settings I cleared out all the history, temp files, cookies etc and it worked and played Thanks very much for everyones reply and help.

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These are their instructions: After careful research it has become apparent the problem lies with Adobes Flash software. According to Adobe, this is a problem being experienced by many people all over the world whilst installing all kinds of software. When 4oD is installed if your system has a previous version of Flash, the installer will attempt to upgrade your version of Flash.

In most cases this will complete successfully. However, the problem arises when the previous version of Flash, and more specifically the flash9. This then denies the installer access to the file to upgrade it. As this is a problem with Adobes software, we at Channel 4 do not have a perfect solution to the problem. Below are suggested steps on how to fix the issue.

Please try the suggestion and if you continue to experience problems it may be worth contacting Adobe through their website. Please log into your PC using an Administrator account.

Under Start Search, type cmd. Right-click on cmd. Follow any User Account Control prompts which appear. Press Enter. You will then receive a configuration message. If you get an error code 0x then you need to ensure that you used Run as Administrator to launch the cmd window.

Double click on the 4oD icon on your desktop and attempt to View a free programme through 4oD. If your are able to view content, then the error message can safely be ignored. Any help you can offer much appreciated as Im missing out on all those great Channel 4 documentaries.